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Customer Service

Customer Service

On line customer service 7 days a week, 9 am – 6 pm

2 Local Front Office

2 Local Front Office

2 offices in the heart of the city to give you the top assistance on spot.

Handcrafted Authentic Experiences

Handcrafted Authentic Experiences

We are Venetians and provide personal assistance 7 days a week in our offices and through our staff

What our guests say:

“A realist, in Venice, would become a romantic by mere faithfulness to what he saw before him.” 

– Arthur Symons.

Self Guided Tour - Venice Goes App

Venice Goes App is an innovative application with a detailed map and interactive guide that allow you to discover the city as a true venetian. Automatic narrations will start close to the monuments and will describe the hidden and famous Venetian attractions as a professional story teller, in 8 different languages! More than 100 attracions described in one app!

Your language

More than 8 languages

Audio guide

Automatic audio guide

Maps

Maps that follow you

Ticketing

get the best vaporetto tickets in town

Island Tours

Experience independently all the Islands

No more rush or fixed timetables: download the app, put on the earphones and just start walking, the app will do everything for you!

Get the best insider tips

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