skip to Main Content
Customer Service

Customer Service

On line customer service 7 days a week, 9 am – 6 pm

2 Local Front Office

2 Local Front Office

2 offices in the heart of the city to give you the top assistance on spot.

Handcrafted Authentic Experiences

Handcrafted Authentic Experiences

We are Venetians and provide personal assistance 7 days a week in our offices and through our staff

What our guests say:

“A realist, in Venice, would become a romantic by mere faithfulness to what he saw before him.” 

– Arthur Symons.

Self Guided Tour - Venice Goes App

Venice Goes App is an innovative application with a detailed map and interactive guide that allow you to discover the city as a true venetian. Automatic narrations will start close to the monuments and will describe the hidden and famous Venetian attractions as a professional story teller, in 8 different languages! More than 100 attracions described in one app!

Your language

More than 8 languages

Audio guide

Automatic audio guide


Maps that follow you


get the best vaporetto tickets in town

Island Tours

Experience independently all the Islands

No more rush or fixed timetables: download the app, put on the earphones and just start walking, the app will do everything for you!

Get the best insider tips

This post is also available in: it

Back To Top